Chapter 14
Price lists
Keep more than one price for the same item: a wholesale list and a retail one, with prices that step by quantity and by unit. The price on a sales line is chosen automatically in this order: the customer's list → the default list → the item price.
Common workflows
- 1
A new list
"+ List" and name it, then "Prices" → item and unit → from-quantity and price → "Save price". A second line for the same item from a higher quantity gives a stepped price.
- 2
Link it to a customer
From the customer file → "Customer price list". Or mark it default for everyone without a list of their own.
- 3
Raising prices
"Adjust all prices %" on the list, or "Copy list" with a markup into next year's list. For many prices at once: Master data → Import → "Price list prices".
Messages you may see — and what to do
- "Changing it needs the price-list override permission"
The line price came from a list; changing it by hand is for permitted users only, and it is recorded in the activity log.
- "Exceeds the maximum allowed discount"
A list discount cannot exceed the maximum discount under Settings → Sales.
- "A price already exists for this unit and break"
Edit the existing price instead of adding a second line.
- The list price does not appear
The list is inactive or outside its effective dates, so the line is priced from the next one in order.
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