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Chapter 17

Recording a payment

Record a collection from a customer or a payment to a supplier against an invoice or an opening balance, in cash or by cheque, allocating the amount across several invoices oldest-first.

FADx ERP 1.88.31
Record payment — collect from a customer or pay a supplier without picking an invoice, in cash or by cheque, oldest-first
Record payment — collect from a customer or pay a supplier without picking an invoice, in cash or by cheque, oldest-first

Common workflows

  1. 1

    Collect against an invoice

    Search by its number or the customer name, enter the amount, and pick the till.

  2. 2

    Collect one amount across several invoices

    The system proposes an allocation from oldest to newest.

  3. 3

    Paying by cheque

    Choose "cheque" and enter its details; it is then tracked from the cheques screen through to clearing.

  4. 4

    By cheque without picking an invoice

    Collect from a customer or pay a supplier → payment method "Cheque": the cheque amount is allocated to the open invoices oldest-first. A supplier cheque is taken from a leaf in the cheque book.

  5. 5

    Pay a supplier without an invoice

    Record payment → "Pay a supplier" in cash, by bank or by cheque, allocated to their invoices oldest-first — the counterpart of customer collection.

  6. 6

    Project receipts and the cash screen

    Project receipts accept cheques too, and the cash screen has "collect from customer / pay supplier" with the same options.

FADx ERP 1.88.31
The cash screen — “Collect from customer / Pay supplier” with the same options
The cash screen — “Collect from customer / Pay supplier” with the same options

Messages you may see — and what to do

  • "The amount exceeds what remains on this invoice"

    Enter the remaining amount, or allocate the excess to another invoice.

  • "Insufficient cash balance"

    When paying a supplier: transfer into it from another till first.

  • Payment against an unapproved document

    Payments can only be made against approved documents.

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