Last updated: 2026-10-18
1.What we collect
When you submit the contact form we collect what you type: name, phone number, email address, business name, the service you are interested in, and any details you add.
We also record the request IP address, solely to protect against automated spam.
We use no advertising trackers and set no marketing cookies.
2.Why we collect it
To reply to your request and deliver the service or trial you asked for.
To contact you about that specific request — we do not add you to a mailing list without your explicit consent.
3.Who we share it with
We do not sell your data and do not share it with third parties for marketing.
We use technical service providers to run the site and deliver messages (Cloudflare hosting and an email delivery service). They process data only on our behalf.
4.FADx ERP data
FADx ERP runs on your own machines and local network. Your accounting data stays with you and is never sent to us or to any external server.
For remote support, we access your machine only with your permission and in your presence.
5.Cloud products
FADx Rent and Hader store the data you enter on our servers so you can reach it from any device. Each account is isolated, we do not sell or share that data, and each product’s own privacy policy at sign-up gives the details.
6.Retention
We keep contact details for as long as the relationship lasts or as long as needed to answer your request. You can ask us to delete them at any time.
7.Your rights
You may request a copy of the data we hold on you, ask us to correct it, or ask us to delete it. Email us at the address below and we will act on it.
Questions about this page
FADx Technologies — info@fadx.ae